Welcome to Zentopix’s Privacy Policy

At Zentopix, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile application, or interact with our services.

  1. Information We Collect

1.1 Personal Information:

  • Name, email address, phone number, and billing address when you create an account or place an order
  • Payment information (credit card details, PayPal account)
  • Delivery address for your orders
  • Communication preferences

1.2 Non-Personal Information:

  • Browser type and version
  • Operating system
  • IP address
  • Website usage data
  • Device information

1.3 Information from Third Parties: We may receive information about you from third-party sources, such as social media platforms, if you choose to link your account with these services.

  1. How We Use Your Information

We use the collected information for various purposes, including:

  • Processing and fulfilling your orders
  • Providing customer support
  • Sending order confirmations and updates
  • Marketing and promotional communications (with your consent)
  • Improving our website and services
  • Analyzing user behavior and preferences
  • Preventing fraud and ensuring security
  1. Data Sharing and Disclosure

We may share your information with:

  • Service providers (e.g., payment processors, delivery partners)
  • Marketing partners (with your explicit consent)
  • Legal authorities when required by law
  • In the event of a merger, acquisition, or sale of all or part of our business

We do not sell your personal information to third parties.

  1. Data Security

We implement various security measures to protect your information, including:

  • Encryption of sensitive data
  • Regular security audits
  • Employee training on data protection
  • Limited access to personal information
  1. Your Rights and Choices

You have the right to:

  • Access and update your personal information
  • Opt-out of marketing communications
  • Request deletion of your data (subject to legal requirements)
  • Object to the processing of your information
  1. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and collect usage data. You can manage your cookie preferences through your browser settings.

  1. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect information from children under 13.

  1. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes via email or through our website.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

  10. International Data Transfers

As we operate globally, your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in these cases.

  1. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

  1. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites and encourage you to read their privacy policies.

  1. Do Not Track Signals

We currently do not respond to “Do Not Track” signals from web browsers.

  1. California Privacy Rights

California residents may have additional rights regarding their personal information. Please refer to our California Privacy Notice for more details.

  1. GDPR Compliance

For users in the European Union, we comply with GDPR requirements. You have the right to lodge a complaint with your local data protection authority.

By using our services, you acknowledge that you have read and understood this Privacy Policy. We encourage you to review this policy periodically for any updates or changes.